• We ship nationwide and internationally using trusted carriers.

Processing Time

Orders are processed within 1–3 business days.

Shipping Times

• USA: 5–12 business days

• Canada: 6–14 business days

• International: 7–20 business days

(If using AutoDS or dropshipping, I can adjust these times.)

Tracking

Once your order ships, you will receive a tracking number via email.

Delays

Shipping carriers may experience delays due to weather, customs, or peak seasons. Aeroi is not responsible for these delays.

Lost or Stolen Packages

If tracking shows “Delivered” but you did not receive your order, please contact the carrier directly. We will help when possible but are not responsible for lost packages.

Wrong Address Disclaimer

Customers are responsible for entering the correct shipping address. If your order ships to the wrong address due to an error, we cannot refund.

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✅ Contact Information

To reach our support team:

📧 Email: aeroidetails@gmail.com
📍 Business Name: Aeroi
🌐 Website: https://aeroi-3.myshopify.com
⏱️ Support Hours: Monday–Friday, 9am–5pm